Cancellation & Refund Policy

Effective Date: June 10, 2026

At Aakari, we strive to provide high-quality products and a smooth shopping experience for our customers. Please read our Cancellation & Refund Policy carefully before placing an order.

1. Order Cancellation

Customers may request cancellation of an order only before the order has been shipped.

Eligible for Cancellation

  • Order is placed but not yet shipped.
  • Cancellation request is submitted before dispatch.

Not Eligible for Cancellation

  • Orders that have already been shipped.
  • Orders that are in transit or delivered.

To request a cancellation, please contact us immediately at:

Email: rajjagani021@gmail.com

If the order has not been shipped, the cancellation will be processed and the applicable refund will be initiated.

2. Return Eligibility

Aakari accepts returns only in cases where the product received is defective or damaged.

To qualify for a return:

  • The product must be defective or damaged upon delivery.
  • The original tags must remain attached.
  • The product must be unused and in its original condition.
  • The original packaging/box must be available.
  • A clear box opening/unboxing video is mandatory as proof of the defect or damage.

Requests submitted without a valid box opening video may not be eligible for return or refund.

3. Return Request Process

To initiate a return request, please email us at:

Email: rajjagani021@gmail.com

Please include:

  • Order Number
  • Customer Name
  • Contact Number
  • Description of the issue
  • Photos of the defective item (if applicable)
  • Box opening/unboxing video

Our team will review the request and confirm whether the return is approved.

4. Return Shipping

Once the return request is approved, the customer must courier the product to the following address:

Aakari (PinkBlush)
1001, Skywalk Arena
Ambedkar University Road, Opp. ATS Office
B/H. Westside, Nr. S. G. Highway
Ahmedabad, Gujarat , 382481

Customers are responsible for safely packaging and shipping the product back to us.

We recommend using a courier service that provides tracking information.

5. Refund Process

After we receive and inspect the returned product, we will notify you regarding the approval or rejection of the refund.

If approved:

  • The refund will be initiated within 3–7 working days after successful inspection of the returned product.
  • Refunds will be processed through the original payment method used during purchase wherever possible.

Please note that depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.

6. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of mind after purchase.
  • Incorrect size ordered by the customer.
  • Products returned without original tags.
  • Products returned without original packaging.
  • Products that show signs of use, washing, alteration, or damage caused after delivery.
  • Claims made without a valid box opening video.
  • Requests made for products that are not defective or damaged.

7. Contact Us

For any questions regarding cancellations, returns, or refunds, please contact:

Aakari (PinkBlush)
Email
: rajjagani021@gmail.com
Phone: +91 9724922880

We are committed to resolving genuine product issues fairly and promptly.